Day: December 31, 2025

First Responder Wins: 78% of Jobs Go To Contractors Who Answer Fastest

Split-screen showing one contractor answering a call immediately while a competitor misses the call, illustrating the first responder advantage in field service lead response speed

The race is over before most contractors know it started. Research shows that 78% of customers hire the first business that responds to their inquiry. Not the cheapest. Not the one with the best reviews. The first one to pick up the phone or reply to their message. This single statistic should reshape how every […]


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