How to Use Follow-Up Emails to Get More Reviews, Repeat Customers, and Referrals

How to use follow-up emails to get more reviews, repeat customers, and referrals for service businesses

TL;DR: Most service businesses lose customers to silence, not bad work. Follow-up emails sent within 24-48 hours of job completion increase review rates, boost repeat business by up to 67%, and turn satisfied customers into referral sources. This guide shows you how to write effective follow-ups, which types to send, proper timing strategies, and how […]


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